Terms and Conditions

1. The following terms and conditions apply to all Foreign Currency Exchange transactions. By using our services, you agree to the following terms and conditions.
2. All the information you submit to Delmon Exchange Co. W.L.L is true and accurate in all respects which we required to complete your transaction.
3. It is your responsibility and acknowledges that you will not use Delmon Exchange Co. W.L.L services for any unlawful purpose.
4. Delmon Exchange Co. W.L.L will not be responsible for any losses, damages or expenses incurred due to the delay, non-delivery, non-payment, under-payment, or without limitation, any other event relating to your transaction due to the fault, error caused by the customer or third-party providers or without limitation any other reason, even if it is more than the principal amount of the transaction.
5. We reserve the right to request your proof of identity, along with certain other required documents as per local law, prior to the transaction. We endeavor to comply with all Anti-Money Laundering regulations of the Kingdom of Bahrain, and all transactions shall be governed by these regulations.
6. Delmon Exchange Co. W.L.L will take all the reasonable steps necessary to ensure that your data is treated securely and in accordance with local law. The records relating to your business with us will be kept for a period in accordance with applicable data retention laws. Delmon Exchange will use the information provided by you for performing our obligations to you and to comply with any legal obligation. You have the right to obtain copies of records relating to your business within a reasonable time.
7. Remittance charges applied on the transaction will be the prevailing rate when the transaction is made. Charges may change from time to time without prior notice. VAT on the charges will be stated on the Transaction receipt. The beneficiary’s bank and intermediary banks, may apply additional charges for handling a wire transfer. In such cases, the beneficiary will not receive the full amount of the payment you sent. Delmon Exchange is not liable for any additional charges deducted by these banks.

Remittance Terms and conditions

1. Remittance charges applied on the transaction will be the prevailing rate when the transaction is made. Charges may change from time to time without prior notice. VAT on the charges will be stated on the Transaction receipt. The beneficiary’s bank and intermediary banks, may apply additional charges for handling a wire transfer. In such cases, the beneficiary will not receive the full amount of the payment you sent. Delmon Exchange is not liable for any additional charges deducted by these banks.
2. For any further clarifications/queries please contact, Delmon Exchange Co. W.L.L. P. O Box: 1918, Shop 104, Road 432, Block 304, Bab Al Bahrain Avenue, Manama, Kingdom of Bahrain. Tel: 1727 0276 – 3388 4400 Email: info@delmonex.com Website: www.delmonex.com